Kimpton - Charlotte Square, an IHG Hotel

I lived in the hotel for three weeks. So I could figure out, what works well and what doesn’t. 1) the team at the front desk is incredibly friendly. Thanks them 2) Both restaurants are really good: BABA and AIZLE. Highly recommended 3) the location is convenient, everything is close to the hotel 4) nice pool and sauna, a pretty big gym (however a ceiling is too low) 5) many small details in the room: yoga mat, coffee set and ect

From the friendly, efficient and professional welcome to the short tour of the building for orientation (it's a wonderful rabbit warren of a place!), to the excellent breakfast selection, to the supremely comfortable and quiet room overlooking Charlotte Square, this hotel is much more than a hotel. It's a beautiful home from home, where you just happen to pay a bill at the end of your visit. I had room 226 directly overlooking Charlotte Square but somehow managing to cut out almost all noise from outside. Bed was comfy and cosy, bathroom very well equipped and decorated, my swim before breakfast was a great wake up. I'll definitely be back, just no idea when...

The hotel was in an excellent location close to all the sites I wanted to see and the shopping I wanted to do. The staff were very welcoming and respectful. They made me feel at home. I stayed in a single room on the second floor. It was lovely and very clean. I loved the bathroom so much I took pictures of the tiles so I can update my bathroom at home. Everything was perfect for my stay. The bed in the room was a single but it was very comfortable and the pillows were to die for! I slept like a baby! I can’t wait to visit Edinburgh again in the New Year and stay at the Kimpton Charlotte Square!

Beautiful hotel, lovely comfortable rooms with great touches such as snack box and freshly ground coffee. Very nice spa and spa treatments. The evening drink in the bar is a really lovely convivial touch and really does get people together. The reception staff are excellent and very friendly, guest services couldn't do enough for customers. Good breakfast too, so all in all would recommend.

The location of the hotel was perfect: a short walk from the train station and near to all the main shops and restaurants. We loved the pool and very much enjoyed being able to have a swim after a busy day travelling and shopping. We could also have booked treatments if we had wished. The staff at the hotel were exceptional and this is what really stood out. Everyone remembered us as we went in and out over the duration of our stay and they were all so polite and pleasant. Our room was beautifully decorated and very clean and comfortable.